Swallow Greenhouses: Useful Information
Here you'll find answers to frequently answered questions about Swallow greenhouses.
This page is specific to Swallow, so if you're looking for information about a different brand, please select an option from the list below:
Swallow Ranges & Stock Availability
| Swallow Kingfisher | Available; Lead time 5-8 weeks |
| Swallow Raven | Available; Lead time 5-8 weeks |
| Swallow Kingfisher Combi | Available; Lead time 5-8 weeks |
| Swallow Raven Combi | Available; Lead time 5-8 weeks |
Download a brochure here
Contact Swallow
All Enquiries (delivery, sales, installation, spare parts):
01709 701 999 | sales@swallowgbltd.co.uk
Amend or Cancel an Order:
service@greenhousesdirect.co.uk
Free Delivery & Installation
Current Lead Times are as follows:
- Oiled Buildings: 5-8 weeks
- Painted Buildings: 5-8 weeks
Please note that the lead time starts from when Swallow receive a photograph of the completed base.
Free Delivery Area: England and Wales
Free delivery is available to all areas highlighted in green on the map below.
All orders are delivered and installed directly by Swallow onto a pre-prepared base using a Transit-type pickup lorry as pictured below.
Once your order is placed with us, we pass it to Swallow, who will liaise with you directly. They will arrange the delivery and installation of your greenhouse.
There must be clear access for the sections of the greenhouse to be carried to the site. It is the customer's responsibility to prepare a suitable base in advance of delivery and installation. See information about Bases below.
If you have any queries about your delivery and installation, please contact Swallow.
12-Year Guarantee
Every Swallow greenhouse is made with care and attention to detail and comes backed with a 12-year guarantee.
Swallow Greenhouse Bases
There must be a suitable base so that Swallow can erect the greenhouse.
For Greenhouses
Swallow recommend a full slab / full concrete base, a perimeter base from 4" (100mm) wide upwards or a decking base as long as the boarding / frame and supports underneath are well built.
For Greenhouse Combi
Swallow recommend a full slab / full concrete base, a perimenter base from 4" (100mm) wide upwards or a decking base as long as the boarding / frame and supports underneath are well built.
All the roofs on our Greenhouses overhang the sides approximately 4” (100mm) each side (150mm with guttering) so when making the base please remember to allow for this. This doesn’t mean the base has to be bigger, it just means if it’s going into a corner then please allow for this.
(NB: sizes quoted on our website or in our sales literature are often nominal and should not be used for exact site and base preparation. Please contact Swallow for more details or refer to their Brochure.)
Please note: Swallow do not recommend any type of pebbled foundation to install the building on, we only advise a solid foundation to help prolong the life expectancy of the building.
Materials
Thermowood Frame
All Swallow greenhouses are made from sustainably sourced redwood pine, which has been treated using Thermowood technology – a chemical free process.
The timber is dried in a kiln and then placed in a special oven where a powerful compressor removes the air. The high heat, combined with compression, seals the capillaries in the wood and destroys any resins or proteins that would otherwise cause the timber to denature. The wood is left more durable and stable and has reduced thermal conductivity.
Toughened Safety Glass
All Swallow greenhouses are fitted with 3mm toughened glass as standard, making them less likely to break and less dangerous when they do.
Colour Finishes
Thanks to the Thermowood treatment, the timbers have a very consistent colour, which means they take on a painted finish much more evenly than other types of wood, while the finish lasts up to 3 times longer.